PRIVACY POLICY
Effective Date: September 1, 2026
Crystal Clean Green Cleaning, LLC. respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit CrystalCleanGreenCleaning.com, submit information through our website, communicate with us, request an estimate, apply for employment, or otherwise interact with Crystal Clean Green Cleaning.
This Privacy Policy applies to information collected through our website and related online interactions. It does not replace specific agreements, notices, or policies that may apply to clients, employees, applicants, vendors, or other business relationships.
WHO WE ARE
CrystalCleanGreenCleaning.com is owned and operated by:
Crystal Clean Green Cleaning, LLC.
2123 Porter Lake Dr, Suite H
Sarasota, FL 34240
Phone: (941) 894-6845
Email: info@crystalcleangreencleaning.com
INFORMATION WE MAY COLLECT
The information we collect depends on how you interact with us.
Information You Provide Directly
You may provide personal information when you:
• Request an estimate
• Contact our office
• Complete a website form
• Apply for employment
• Schedule or receive services
• Communicate with us by phone, email, text, or another method
• Submit feedback or a service concern
• Participate in a promotion, referral program, survey, or other company activity
Information you provide may include:
• First and last name
• Email address
• Telephone number
• Home or service address
• Information about your home and requested cleaning services
• Scheduling preferences
• Access or service instructions
• Communications and messages sent to us
• Employment application information
• Information needed to administer an existing client relationship
• Other information you voluntarily provide
Payment information may also be processed when necessary to provide services or collect amounts due.
Payment information may be handled through third-party payment-processing or business-management services rather than stored directly through public website forms.
Employment Applicant Information
If you apply for employment, we may collect information relevant to evaluating your application, including:
• Contact information
• Employment history
• Availability
• Qualifications
• Work experience
• Responses to application questions
• Information you voluntarily include with your application
Additional information required for hiring, employment eligibility, background screening, payroll, or other employment purposes may be collected separately during the hiring process and may be subject to additional notices or requirements.
Submitting an application does not create an employment relationship.
INFORMATION COLLECTED AUTOMATICALLY
When you visit our website, certain information may be collected automatically by our website platform, analytics providers, connected services, or similar technologies.
This information may include:
• IP address
• Browser type
• Device information
• Operating system
• Approximate geographic information
• Referring website or traffic source
• Pages visited
• Links clicked
• Date and time of visits
• Website interactions
• Session and usage information
We use this information to understand how visitors find and use our website, maintain website functionality, improve content and usability, evaluate marketing performance, and support website security.
HOW WE USE PERSONAL INFORMATION
We may use personal information for legitimate business purposes including:
• Responding to inquiries
• Preparing estimates
• Evaluating whether our services are a good fit for a prospective client
• Scheduling and providing cleaning services
• Managing recurring client relationships
• Communicating about appointments or service changes
• Processing or collecting payments
• Maintaining business and client records
• Providing customer service
• Responding to concerns or feedback
• Managing access instructions associated with scheduled service
• Recruiting and evaluating employment applicants
• Operating and improving our website
• Measuring website traffic and performance
• Protecting our clients, employees, company, and systems
• Preventing fraud, misuse, or security incidents
• Complying with legal, regulatory, accounting, insurance, or recordkeeping requirements
• Communicating company information when appropriate and permitted
We may also use information for other purposes that are reasonably related to why the information was provided.
EMAIL, TEXT & OTHER COMMUNICATIONS
If you provide us with an email address or telephone number, we may use that information to communicate with you about:
• Your inquiry
• An estimate
• An appointment
• Your cleaning service
• Scheduling changes
• Account or payment matters
• Employment applications
• Customer service
• Other matters related to your relationship with Crystal Clean Green Cleaning
We may also send promotional or informational communications where appropriate and permitted.
You may opt out of marketing communications by using the unsubscribe instructions provided in an email, following applicable opt-out instructions included in a text message, or contacting our office.
Opting out of marketing communications does not prevent us from sending necessary transactional or service-related communications.
HOW WE MAY SHARE INFORMATION
We do not sell personal information in exchange for money.
We may disclose personal information when reasonably necessary to operate our business or provide requested services.
This may include disclosure to:
Employees and Authorized Team Members
Information may be provided to employees or authorized team members when reasonably necessary to perform their work, communicate with clients, provide scheduled service, administer accounts, or operate the business.
Service Providers
We may use third-party companies to help operate our business.
These may include providers of:
• Website hosting
• Website forms
• Scheduling systems
• Customer relationship management software
• Business-management software
• Payment processing
• Email and communication services
• Analytics
• Cloud storage
• Payroll and employment services
• Background screening
• Accounting
• Insurance
• Information technology and security services
These providers may receive information reasonably necessary to perform services on our behalf and may maintain their own privacy and security practices.
Professional Advisors
Information may be disclosed when appropriate to attorneys, accountants, insurers, consultants, or other professional advisors assisting our business.
Legal, Safety & Compliance Reasons
We may disclose information when reasonably necessary to:
• Comply with applicable law
• Respond to a lawful subpoena, court order, or government request
• Protect our legal rights
• Protect the safety or property of clients, employees, or others
• Investigate suspected fraud, theft, abuse, or security incidents
• Enforce applicable agreements or policies
Business Transactions
If Crystal Clean Green Cleaning is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be disclosed as reasonably necessary to evaluate or complete that transaction, subject to applicable requirements.
WEBSITE PLATFORM & ANALYTICS
Our website is hosted using third-party technology and may use analytics tools to help us understand website traffic and visitor behavior.
These technologies may collect information such as:
• Browser information
• Device information
• IP address
• Referring pages
• Pages viewed
• Links clicked
• Website interactions
• Visit duration
• Traffic sources
Analytics information helps us understand how the website performs, which information visitors find useful, and how people discover Crystal Clean Green Cleaning.
COOKIES & SIMILAR TECHNOLOGIES
Our website uses cookies and similar technologies.
Cookies are small files or pieces of information placed on or associated with a visitor's device.
Cookies may be used for purposes including:
Necessary Cookies
These help the website operate properly and support features such as security, navigation, forms, and basic website functionality.
Analytics & Performance Cookies
These help us understand website traffic, visitor activity, page performance, and how visitors interact with the website.
Third-Party Cookies
Some third-party services, embedded content, analytics tools, or integrations may use their own cookies or similar technologies.
The availability and operation of these technologies may depend on the services connected to our website.
COOKIE PREFERENCES
Where available, visitors may use the Cookie Preferences control on our website to review or adjust available cookie choices.
You may also manage cookies through your browser settings.
Restricting cookies may affect certain website features, analytics, integrations, or functionality.
Some cookies that are necessary for the website to function may not be disabled through ordinary preference controls.
THIRD-PARTY WEBSITES & SERVICES
Our website may contain links to websites and services operated by third parties.
Examples may include:
• Social media platforms
• Review websites
• Scheduling services
• Payment services
• Media publications
• Business organizations
• Partner organizations
• Embedded content
When you leave our website or interact directly with a third-party service, that company's privacy practices and terms apply.
Crystal Clean Green Cleaning does not control the privacy practices of third-party websites or services.
We encourage users to review the privacy policies of services they choose to use.
SOCIAL MEDIA
Crystal Clean Green Cleaning maintains profiles on social media platforms.
Information you provide directly to a social media platform is governed by that platform's policies.
If you communicate with Crystal Clean Green Cleaning through social media, we may receive information associated with your profile or message as permitted by the platform.
DATA RETENTION
We retain personal information for as long as reasonably necessary for the purpose for which it was collected and for legitimate business requirements.
Retention periods may vary depending on the type of information and may be influenced by:
• An ongoing client relationship
• Business recordkeeping requirements
• Employment or applicant records
• Accounting requirements
• Insurance requirements
• Dispute resolution
• Fraud prevention
• Legal or regulatory obligations
When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it in accordance with our business practices and applicable requirements.
INFORMATION SECURITY
We take reasonable administrative, technical, and organizational measures intended to protect personal information appropriate to the nature of the information we maintain.
These measures may include access controls, account protections, secure third-party systems, employee practices, and other safeguards appropriate to our operations.
No website, electronic communication, storage system, or method of transmitting information over the internet can be guaranteed to be completely secure.
For that reason, we cannot guarantee absolute security.
DATA MINIMIZATION
We seek to collect and retain information that is reasonably useful for providing services, operating the business, communicating with clients and applicants, meeting legal requirements, and protecting our legitimate interests.
Please do not submit highly sensitive information through general website forms unless it is specifically requested and necessary for the purpose of the form.
CHILDREN'S PRIVACY
Our website and residential cleaning services are intended for adults and are not directed toward children under 13.
We do not knowingly collect personal information online directly from children under 13.
If we learn that personal information from a child under 13 was collected through our website without appropriate authorization, we will take reasonable steps to delete it.
A parent or guardian who believes a child has provided personal information may contact us using the information below.
YOUR PRIVACY CHOICES
Depending on the circumstances and applicable law, you may contact us to:
• Ask what personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Update your contact information
• Opt out of marketing communications
• Ask questions about how your information is used
Some information may need to be retained despite a request for deletion because of legal, accounting, employment, insurance, security, contractual, or legitimate business requirements.
We may need to verify your identity before responding to certain requests.
MARKETING COMMUNICATIONS
You may opt out of promotional email communications by using the unsubscribe link included in the message.
Where text-message marketing is used, applicable opt-out instructions will be provided.
You may also contact our office directly to request removal from marketing communications.
Service-related communications necessary to manage an inquiry, estimate, appointment, account, employment application, or existing business relationship may continue where appropriate.
DO NOT SELL
Crystal Clean Green Cleaning does not sell personal information to third parties in exchange for money.
If our practices materially change, this Privacy Policy will be updated as appropriate.
DATA BREACHES & SECURITY INCIDENTS
If we become aware of a security incident involving personal information, we will evaluate the incident and take reasonable action consistent with applicable legal requirements and the circumstances.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in:
• Our website
• Services
• Technology
• Business practices
• Data practices
• Legal or regulatory requirements
When this Privacy Policy is updated, the Effective Date at the top of the page will be revised.
We encourage visitors to review this page periodically.
CONTACT US
Questions, concerns, or privacy requests may be directed to:
Crystal Clean Green Cleaning, LLC.
2123 Porter Lake Dr, Suite H
Sarasota, FL 34240
Phone: (941) 894-6845
Email: info@crystalcleangreencleaning.com
You may also contact us through the Contact page on CrystalCleanGreenCleaning.com.